Expert Custom Software Maintenance
Our experienced custom software team can support, maintain, and advance any software, no matter how complex
Are You Facing These Challenges With Your Custom Software Solution?
- No longer receiving support
- Quality of support not meeting your standards
- Unexpected bugs and errors
- Problems using the software as intended
- Integration issues
Expert Custom Software Maintenance
Are You Facing These Challenges With Your Custom Software Solution?
Our experienced custom software team can support, maintain, and advance any software, no matter how complex
- No longer receiving support
- Quality of support not meeting your standards
- Unexpected bugs and errors
- Problems using the software as intended
- Integration issues
Get Your Quote Today
Is Your Custom Solution Not Working The Way You Intended?
No matter the language, platform, or database, we ensure your software functions seamlessly.
We specialize in enhancing and completing custom software projects left unfinished or unsupported by other software teams.
Here are just some of the languages our talented 100+ software experts can work with:
Languages
C# | Javascript | Typescript | HTML/CSS | PHP | Java
Platforms
.NET | Angular | iOS | Android | Ionic | Laravel
Databases
MS SQL | MySQL | PostgreSQL | Oracle | MongoDB | Azure SQL | AWS RDS
Environments
Azure | Amazon AWS  | Windows | Linux | Docker
Managed Custom Software Support Done Right
We offer a comprehensive support solution tailored to your business needs:
Our Comprehensive Support Solution
Proactive Monitoring
Identify and resolve issues before they affect operations.
Dedicated Account Manager
A single point of contact for seamless communication.
Knowledge Base & Training
Equip your team with resources to maximize efficiency.
Ongoing Support & Advancements
Maintain, improve, and evolve your software.
Building Automations, Integrations, & Reports
Enhance workflows with data-driven automation
Get Your Custom Software Working The Way You Intended
Advantages of working with Miles IT software support
Minimize downtime & maximize productivity
Ensure smooth operations without disruptions.
Improve user satisfaction & adoption rates
Enhance the user experience with optimal performance.
Reduce IT costs & optimize resource allocation
Increase efficiency with cost-effective solutions.
Gain peace of mind knowing your software is in expert hands
Trust our experienced professionals to keep your system running at peak performance.
Minimize disruption and get help during any emergency
Our responsive and available teams are ready to step in and resolve any issue immediately.
Gain peace of mind with our backup support
With our full team of experts, you’ll always have someone available who knows your system well.
Our Post-Deployment Support Service Process
Spend less time struggling with your software and more time executing your business’s growth initiatives.
MilesIT: Your Trusted Software Support Company
Project Success Rate
25+ Years of Experience
Projects Successfully Completed
Full-Time Software Experts
CASE STUDY
Our custom software solution helped this customer resolve inefficiencies
A client sought our expertise after identifying security vulnerabilities and performance issues in their application. Since the software was integral to their business operations, resolving these issues was critical.
Our Solution:
- Conducted an in-depth analysis to identify weaknesses
- Provided strategic consulting to optimize system performance
- Implemented security patches and infrastructure improvements
FAQ
-
What types of software do you support?
+
We support all custom-built software solutions, whether developed in-house or by a third party.
-
Can you help if my original developer is no longer available?
+
Yes, we specialize in taking over incomplete or unsupported projects and enhancing them.
-
How quickly can you start supporting our software?
+
After an initial consultation and system assessment, we can begin support within days.
-
Do you offer one-time fixes or ongoing support?
+
We offer both, depending on your needs. Our managed software support ensures long-term success.
-
How do you ensure minimal downtime during maintenance?
+
We conduct thorough testing in staging environments before deploying updates to prevent disruptions.
-
My system is very complex and has a lot of moving parts. Can you handle it?
+
Yes—our in-depth expertise and proven process helps us quickly get up to speed with any software system, no matter how complex. We not only support these systems, but also advance them so you can focus on your business growth.
-
Can you work with my in-house software development team?
+
We can serve as your full software development team or supplement your in-house team. We fill in any knowledge gaps and work in tandem to ensure your solution runs smoothly & efficiently
-
Do you have backup support available?
+
Yes—we have a full team of knowledgeable professionals ready to help at any time, so you’ll always have the support you need.
