ABOUT THE POS SUPPORT CONSULTANT ROLE:
We are looking for team members to join our growing POS team in the NYC metro area, where we specialize in the installation and ongoing maintenance of the LOC SMS POS system and associated hardware.
A person in this position will be engaging with clients and involved in the deployment and support of POS systems. This position will be a combination of work in the field (60-80% of the time) and remote work from home (20-40% of the time).
An ideal candidate will have spent a good amount of time with grocery retailers and understands how they operate. This could come from either working directly for them or supporting their technology. This person enjoys traveling to customer sites, taking personal responsibility for the work to be done, is a tinkerer and enjoys troubleshooting.
A Typical Day as a POS Support Consultant:
- Installation of the LOC SMS POS system and associated hardware for retailers in the Greater NY area
- Ongoing support and maintenance of the LOC SMS POS system
- Consulting and creating POS/store technology solutions for retailers
- Continuing education to expand knowledge of POS and retailer requirements
- Documentation of POS systems in use at retailers
REQUIRED:
- POS system implementation/support experience
- Understanding of computing systems
- IT system troubleshooting skills
- Excellent organizational skills
- Excellent communication skills and professionalism
- Ability to travel to client locations when needed
PREFERRED:
- Experience working with POS Systems and equipment
- Experience with LOC SMS systems
- Experience working in grocery stores
Apply now to these Locations
A Company Of Caring Friends
Miles IT has consistently been recognized as a Best Place to Work. We strive to provide a fun and friendly work environment and believe that hard work and happiness can go hand-in-hand.
Whether you work remotely or in person, you’ll have the opportunity to connect with teammates at company events, pursue common interests in our employee-run clubs, and support and encourage each other’s career development.
Building an inclusive, welcoming work environment
At Miles IT, everyone matters and belongs. We uplift diverse voices and celebrate people of all backgrounds and walks of life. Our team is dedicated to creating a caring environment where everyone feels seen, heard, and respected for who they are.
Our beliefs aren’t just words on a poster—we live them every day. As a company, we’re committed to ongoing education and growth so our employees succeed and thrive.
- We keep our people and their families top-of-mind.
Flexible time policy, full suite of company benefits, and outings for teammates & families to enjoy together. - We advocate for what we believe is right.
Our team members are encouraged to speak up and share their perspectives—we believe that real impact comes from thoughtful listening and understanding. - We champion continual development and growth.
Through career development, Miles U sessions, and manager training, we ensure every team member has equal access to learning and leadership opportunities.
We strive to help people accomplish more through technology and believe that true innovation starts with an inclusive, caring work environment.
Company Benefits
Medical, Dental, and Vision insurance
401k with company match
Flexible spending account
Supplemental insurance plans
Paid time off that rolls over each year
Tuition assistance
Paid holidays
Are You Driven To Accomplish More and Able To Prove It?
Miles IT is a group of highly motivated people who believe in working together to accomplish more.
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