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Associate Website Designer

ABOUT THE WEBSITE DEVELOPER:

Miles IT is looking for a Website Developer to join our Striven team. The primary focus of the Website Developer is to ensure optimal functionality and user experience in all websites, landing pages and any other online digital assets that we develop.

You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing. Our ideal candidate will have proficiency in utilization of web development technologies such as HTML, CSS, JavaScript and PHP.

A TYPICAL DAY AS A WEBSITE DEVELOPER:

  • Develop new custom forms, formats, and other printable documents for project customers, mainly in the Striven platform, using HTML/CSS/PHP/JavaScript. Develop printable formats according to design mockups / existing customer documents.
  • Perform development updates to our existing websites for user guides for customers (mostly WordPress). Update versions of plugins, WordPress, and PHP.
  • Troubleshoot issues on our own websites as needed.
  • Improve performance of aspects of WordPress websites we support such as site speed.
  • Work with the design, content, marketing technology, and project management teams collaboratively.

marketing graphic design team

it team

bss team

REQUIRED:

  • 1+ years of work experience with custom WordPress website development (ability to code without page builders)
  • Experience with WordPress Development, HTML/CSS, PHP, JavaScript
  • Patience and ability to work collaboratively, willingness to help out the team, strong work ethic, attention to quality/detail

PREFERRED:

  • BA and 2+ years of work experience with WordPress website development (ability to code without page builders)
  • Experience working with Tailwind CSS, Git
  • Ability to communicate about complex development concepts to customers when needed

Apply now to these Locations

Please select your desired location to begin your application:

Remote – Work from Home, India

 

Available Shifts:

10:30 AM to 7:30 PM IST -OR- 11:30 AM to 8:30 PM IST

Striven QA Engineer

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems
  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Striven Database Developer

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems
  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Striven UI/UX Developer

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems
  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

IT Solutions Architect

ABOUT OUR IT SALES CONSULTANTS

Miles IT is seeking a charismatic and energetic IT Sales Consultant to join our team! You’ll focus on consulting with organizations and helping them determine how we can help them improve their overall use of technology and technology providers.

 

The IT Sales Consultant is responsible for driving new sales to prospective clients and securing repeat sales from non-recurring active customers. This role requires a blend of salesmanship, tenacity, and superior communication skills working in a collaborative environment. The IT Sales Consultant role starts by working with the customer from their initial request, actively defining their true needs. After collaborating with the team (if necessary) to craft an appropriate solution, you’ll present it to the customer, emphasizing the value it delivers.

A TYPICAL DAY AS AN IT SALES CONSULTANT:

  • Match up prospective customer’s needs to our services
  • Demonstrate the value of our services and company to close leads, generating additional revenue
  • Continually provide incredible response times to leads brought in through our marketing efforts
  • Actively listen to customer needs, respond professionally, and offer expert advice to recommend solutions tailored to their specific requirements.
  • Generate proposals

marketing graphic design team

it team

bss team

REQUIRED:

  • 3+ years of experience in a technology-based role (support, consulting, or sales)
  • Proficient with IT systems and software, including Azure, Entra, Google, VMWare, Microsoft365 products
  • Solid understanding of how business operations interact with technology.
  • Excellent communication (written and verbal) and consultative skills.
  • Fast learner with a proven ability to manage time effectively, prioritize tasks, and work independently.

PREFERRED:

  • 5+ years in technology-based role (support or consulting or technology sales) with a relevant degree in MIS, Marketing, Computer Science, or Business
  •  Expert knowledge of Azure, Entra, Google, VMWare and Microsoft365 products

Apply now to these Locations

Web Developer

ABOUT THE WEBSITE DEVELOPER:

Miles IT is looking for a Website Developer to join our Striven team. The primary focus of the Website Developer is to ensure optimal functionality and user experience in all websites, landing pages and any other online digital assets that we develop.

You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing. Our ideal candidate will have proficiency in utilization of web development technologies such as HTML, CSS, JavaScript and PHP.

A TYPICAL DAY AS A WEBSITE DEVELOPER:

  • Develop new custom forms, formats, and other printable documents for project customers, mainly in the Striven platform, using HTML/CSS/PHP/JavaScript. Develop printable formats according to design mockups / existing customer documents.
  • Perform development updates to our existing websites for user guides for customers (mostly WordPress). Update versions of plugins, WordPress, and PHP.
  • Troubleshoot issues on our own websites as needed.
  • Improve performance of aspects of WordPress websites we support such as site speed.
  • Work with the design, content, marketing technology, and project management teams collaboratively.

marketing graphic design team

it team

bss team

REQUIRED:

  • 1+ years of work experience with custom WordPress website development (ability to code without page builders)
  • Experience with WordPress Development, HTML/CSS, PHP, JavaScript
  • Patience and ability to work collaboratively, willingness to help out the team, strong work ethic, attention to quality/detail

PREFERRED:

  • BA and 2+ years of work experience with WordPress website development (ability to code without page builders)
  • Experience working with Tailwind CSS, Git
  • Ability to communicate about complex development concepts to customers when needed

Apply now to these Locations

Please select your desired location to begin your application:

Remote – Work from Home, India

 

Available Shifts:

10:30 AM to 7:30 PM IST -OR- 11:30 AM to 8:30 PM IST

Associate Software Developer

ABOUT THE ASSOCIATE SOFTWARE DEVELOPER POSITION

The program is intended for people who are interested in a career as a full-time Software Developer.

The program’s main objective is to provide real-world experience through the following methods:

  • Software Development Training –  You will learn database design & development concepts using Microsoft SQL Server. You will also learn web development concepts using HTML, CSS, Bootstrap, Angular, Javascript and C#

  • Software Development Lifecycle Training – experience the MT SDLC & Agile/Scrum Methodology while working on real-world type projects

  • Team Work & Mentorship – experience working with other Miles IT Software Developers. They will act as your mentor and lead while working on training projects or customer projects

A TYPICAL DAY AS AN ASSOCIATE SOFTWARE DEVELOPER:

  • Full Stack Development of Web and Computer Applications based on user requirements and solution architecture as documented by the Business Analyst, and specifications by the Software Development Lead.
  • Perform Tasks related to maintaining, supporting, and advancing production systems including analysis & troubleshooting of reported issues, as well as bug fixing.
  • Performing regular proactive maintenance on systems and databases
  • Enhance and extend functionality on existing systems through planned minor updates and more significant projects
  • Publish updates to production systems (hotfixes, planned version releases)
  • Perform Business Logic and Functional Type Testing on completed development work
  • Participate in all software support-related activities including daily standup meetings, prioritization, work planning, and update reviews.
  • Assist Software Development Lead in Solution Architecture & Database Design (when needed)
  • Participate in all software project-related activities including daily standup meetings, backlog grooming (when needed), sprint planning, sprint review, and sprint retrospective meetings

marketing graphic design team

it team

bss team

REQUIRED:

  • Fresh Graduate (within 2-3 months) or Upcoming Graduate (within 1-2 months) with Full Stack Web Application Development Experience

  • Object-Oriented Concepts & Programming

  • Full Stack Web Application Development Skills

  • Excellent communication and collaboration abilities with technical, non-technical staff, and customers

  • Demonstrated ability to quickly learn new concepts, multitask effectively, and find solutions to complex challenges

PREFERRED:

  • Work experience throughout college
  • Bachelor’s Degree with a degree in Computer Science, Computer Engineering, Software Engineering, Software Development, or a related field
  • GPA between 3.5 – 4.0 / > 80% / 8 CGPA
  • Proficiency in various programming languages (C#, VB, PHP, JavaScript) and technologies (HTML, CSS, Angular, SQL Server, MySQL) for both front-end and back-end development
  • Experience working with Microsoft and Linux environments, leveraging Docker and Git for efficient development and deployment. Strong understanding of Agile methodologies (Scrum, Kanban) for collaborative project management

ASSOCIATE SOFTWARE DEVELOPER PROGRAM DETAILS:

  • Position: Associate Software Developer

  • Schedule: USA – Monday to Friday – 8am to 5pm EST 

  • Length: 3 month training period

  • Full-Time Paid Position: USA – $24/Hour 

At the end of the program, candidates who excel may be offered full-time employment as a Software Developer.

Apply now to these Locations

Associate Content Writer

ABOUT THE ASSOCIATE CONTENT WRITER:

We’re seeking a talented and energized Associate Content Writer to join our Marketing Team and help us craft compelling content that drives results. As a member of our content team, you’ll contribute to our mission of creating high-quality, SEO-optimized content that attracts and engages our audience. You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing.

 

Our ideal candidate will be passionate about organization and collaboration. If you are looking for a new career in Marketing we want to hear from you!

A TYPICAL DAY AS AN ASSOCIATE CONTENT WRITER:

  • Research industry trends and identify potential content topics.
  • Collaborate with team to brainstorm ideas that align with client marketing objectives.
  • Interview subject matter experts and gather insights for content enrichment.
  • Develop well-structured and engaging content, optimized for search engines.
  • Collaborate with designers to ensure visually appealing and impactful content.
  • Edit and proofread content for grammar, clarity, and accuracy.
  • Promote content on social media and engage with the audience.
  • Stay updated on industry trends to deliver exceptional results.

marketing graphic design team

it team

bss team

REQUIRED:

  • Proficient in G-Suite (or equivalent) with strong calendar management skills to keep projects and schedules on track.
  • Possesses excellent written and verbal communication skills, coupled with exceptional organization, planning, and time management abilities.
  • Thrives in fast-paced environments, demonstrating flexibility to multi-task and prioritize effectively. Maintains a keen eye for detail while adhering to established processes.
  • A talent for writing and an interest in writing marketing content.

Apply now to these Locations

At this time we are seeking internal applicants, anyone with interest in joining our Marketing Team as an Associate Content Writer can use the form on the “Open Positions for Internal Applicants” Google Sheet or reach out to Laura Ferruggia for more information about applying.

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