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Location: Remote

Striven Documentation Specialist [India]

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Striven Data Specialist [India]

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Marketing Project Manager

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Striven Marketing Coordinator [India]

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Striven Accounting Coordinator [India]

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Associate Website Designer

ABOUT THE WEBSITE DEVELOPER:

Miles IT is looking for a Website Developer to join our Striven team. The primary focus of the Website Developer is to ensure optimal functionality and user experience in all websites, landing pages and any other online digital assets that we develop.

You will work as part of a dynamic team that possesses diverse skills across the various disciplines of digital marketing. Our ideal candidate will have proficiency in utilization of web development technologies such as HTML, CSS, JavaScript and PHP.

A TYPICAL DAY AS A WEBSITE DEVELOPER:

  • Develop new custom forms, formats, and other printable documents for project customers, mainly in the Striven platform, using HTML/CSS/PHP/JavaScript. Develop printable formats according to design mockups / existing customer documents.
  • Perform development updates to our existing websites for user guides for customers (mostly WordPress). Update versions of plugins, WordPress, and PHP.
  • Troubleshoot issues on our own websites as needed.
  • Improve performance of aspects of WordPress websites we support such as site speed.
  • Work with the design, content, marketing technology, and project management teams collaboratively.

marketing graphic design team

it team

bss team

REQUIRED:

  • 1+ years of work experience with custom WordPress website development (ability to code without page builders)
  • Experience with WordPress Development, HTML/CSS, PHP, JavaScript
  • Patience and ability to work collaboratively, willingness to help out the team, strong work ethic, attention to quality/detail

PREFERRED:

  • BA and 2+ years of work experience with WordPress website development (ability to code without page builders)
  • Experience working with Tailwind CSS, Git
  • Ability to communicate about complex development concepts to customers when needed

Apply now to these Locations

Please select your desired location to begin your application:

Remote – Work from Home, India

 

Available Shifts:

10:30 AM to 7:30 PM IST -OR- 11:30 AM to 8:30 PM IST

Striven QA Engineer

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Striven Database Developer

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

Striven UI/UX Designer & Developer

ABOUT OUR CUSTOMER SUPPORT ROLE:

We are looking for a professional and energized Customer Service Representative to support our Striven customers. If you love helping people and you’re customer-centric, we want to meet you! You’ll put yourself in the shoes of the customer, be supportive, polite, optimistic and happy as a customer service representative.

 

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

 

We believe a specialized solution is worthy of every customer issue. We will create a tailored action plan to address and fix any customer issues. Members of the team are encouraged to go above and beyond to ensure that our customers are always fully informed and satisfied by phone, live chat, or email.

A TYPICAL DAY IN STRIVEN SUPPORT:

  • Be responsive and relentless in providing support to Striven customers
  • Assisting in training and how-to questions on system usage for Striven software through screen-shares, phone calls, discussion, and chat tools
  • Troubleshooting system issues and escalating to the development team for fixes with clear steps on how to recreate the issue
  • Confirming issues have been fixed and communicated back to the customer accordingly
  • Triage submitted requests and be able to fully document and understand the request to prepare it for the next steps
  • Work with customers to learn about change requests they wish to have within the system
  • Assist with documentation fact-finding for Striven to minimize the effort required for customers to use the system

marketing graphic design team

it team

bss team

REQUIRED:

  • Helpdesk experience, providing customer support using remote tasks and/or ticketing systems

  • Ability to work independently and as part of a team

  • Incredible communication

  • Prioritization and organization skills

  • Adaptability to process changes

  • Multitasking abilities

  • Attention to detail

Preferred:

  • Associate’s Degree
  • Experience in business practices such as CRM, HR, Project Management, Accounting, etc.
  • 3+ years of experience in Excel or Google Sheets
  • Strong understanding of spreadsheet formulas and functions
  • Experience with data analysis and visualization
  • Excellent communication and problem-solving skills
  • Strong documentation skills

IT Solutions Architect

ABOUT OUR IT SALES CONSULTANTS

Miles IT is seeking a charismatic and energetic IT Sales Consultant to join our team! You’ll focus on consulting with organizations and helping them determine how we can help them improve their overall use of technology and technology providers.

 

The IT Sales Consultant is responsible for driving new sales to prospective clients and securing repeat sales from non-recurring active customers. This role requires a blend of salesmanship, tenacity, and superior communication skills working in a collaborative environment. The IT Sales Consultant role starts by working with the customer from their initial request, actively defining their true needs. After collaborating with the team (if necessary) to craft an appropriate solution, you’ll present it to the customer, emphasizing the value it delivers.

A TYPICAL DAY AS AN IT SALES CONSULTANT:

  • Match up prospective customer’s needs to our services
  • Demonstrate the value of our services and company to close leads, generating additional revenue
  • Continually provide incredible response times to leads brought in through our marketing efforts
  • Actively listen to customer needs, respond professionally, and offer expert advice to recommend solutions tailored to their specific requirements.
  • Generate proposals

marketing graphic design team

it team

bss team

REQUIRED:

  • 3+ years of experience in a technology-based role (support, consulting, or sales)
  • Proficient with IT systems and software, including Azure, Entra, Google, VMWare, Microsoft365 products
  • Solid understanding of how business operations interact with technology.
  • Excellent communication (written and verbal) and consultative skills.
  • Fast learner with a proven ability to manage time effectively, prioritize tasks, and work independently.

PREFERRED:

  • 5+ years in technology-based role (support or consulting or technology sales) with a relevant degree in MIS, Marketing, Computer Science, or Business
  •  Expert knowledge of Azure, Entra, Google, VMWare and Microsoft365 products

Apply now to these Locations

Remote – USA

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