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Striven (ERP) Sales Development Representative
$38k – $42k
Remote USA
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About the Role
Striven Sales Development Representative
Are you an energetic communicator who loves turning conversations into real business opportunities?
Miles IT is expanding our growth team for our Striven Division and looking for a proactive Striven Sales Development Representative to manage and activate our sales pipeline. Working remotely, you will be on the front lines of our sales engine—rapidly following up on fresh inquiries, executing phone and email outreach, and re-energizing past contacts to schedule qualified discovery calls for our sales team.
Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven HERE!
If you bring strong daily discipline, bounce back quickly from rejection, and love hitting outreach goals, this role is built for you!
RESPONSIBILITIES
- Drive rapid inbound response by actively monitoring and engaging “New” and “Reached Out” opportunities with speed and persistence to maximize lead conversion.
- Streamline discovery and handoffs by seamlessly qualifying prospects and booking discovery meetings for Striven Sales Consultants, delivering detailed pre-call context and notes to ensure high-value sales conversations.
- Execute pipeline re-engagement through proactive multi-channel outreach across inactive (“Not Sold”) database opportunities to uncover emerging business needs and revive dormant deals.
- Master the Striven platform by developing deep functional expertise in Striven’s core sales and CRM modules (Opportunities, Calendars, Appointments, and Discussions) to manage the pipeline efficiently.
- Maintain flawless communication and data hygiene using Gmail and RingCentral to ensure high responsiveness, record accurate lead activity, and preserve spotless CRM standards.
Role Qualifications
TRAITS
- Strong communication skills
- A positive attitude
- Team-Oriented
- Competitive Drive
EDUCATION
REQUIRED:
- High School Diploma or equivalent with 1+ years of B2B outbound sales, SDR, or lead generation experience and hands-on CRM usage.
PREFERRED:
- Bachelor’s Degree in Business, Marketing, or Communications with prior experience prospecting for SaaS, ERP, or B2B software solutions.
SKILLS
REQUIRED:
- Proficiency with core communication and outreach tools, including Gmail, digital calendars, VoIP phone systems, and video meeting platforms.
- Ability to navigate CRM systems to manage sales opportunities, log detailed notes, run reports, and maintain strict data hygiene.
- Strong verbal and written communication skills with the confidence to articulate value and engage C-level executive prospects.
- High coachability and active listening skills to continuously refine objection handling and uncover key business needs.
- Self-discipline and resilience to maintain high-energy outreach, manage time effectively, and stay motivated through rejection.
PREFERRED:
- Familiarity using short-form video content, websites, and social platforms like LinkedIn as modern sales engagement tools.
- Experience executing multi-touch email cadences and managing high-volume prospect databases.
- Collaborative mindset and competitive drive focused on hitting activity targets while lifting team morale.
SHIFT REQUIREMENTS
10:00 AM – 7:00 PM EST
We Do Remote Right
Miles IT supplies the necessary hardware for our remote employees and our staff enjoy the no-stress commute to their workstations every day. We maintain a close-knit team and a sense of comradery through group chats and video meetings.
Career Path
How Success is Measured:
Success in the Striven Sales Development Representative role is measured by the momentum and energy you bring to our sales pipeline every day. You will thrive by engaging fresh leads while they are top-of-mind and turning cold database records into excited, active prospects. Ultimately, top SDRs achieve success by using stellar communication skills to build instant rapport with decision-makers and seamlessly setting up our sales team for victory.
Career Paths:
- Sales Development Representative
- Sales Consultant – Field Services
- Sales Consultant – Professional Services
- Sales Consultant – Supply Chain & Manufacturing
- Senior Sales Consultant – Field Services
- Senior Sales Consultant – Professional Services
- Senior Sales Consultant – Supply Chain & Manufacturing
- Sales & Partnership Manager – Field Services
- Sales Manager – Professional Services
- Sales Manager – Supply Chain & Manufacturing
Helping People Accomplish More
Take a look at the teams & culture that make up Miles IT!
our culture
Being an Inclusive, Welcoming Work Environment
At Miles IT, everyone matters and belongs.
We uplift diverse voices and celebrate people of all backgrounds and walks of life. Our team is dedicated to creating a caring environment where everyone feels seen, heard, and respected for who they are.
Our beliefs aren’t just words on a poster—we live them every day.
As a company, we’re committed to ongoing education and growth so our employees succeed and thrive. We strive to help people accomplish more through technology and believe that true innovation starts with an inclusive, caring work environment.
- We keep our people and their families top-of-mind. Flexible time policy, full suite of company benefits, and outings for teammates & families to enjoy together.
- We advocate for what we believe is right. Our team members are encouraged to speak up and share their perspectives—we believe that real impact comes from thoughtful listening and understanding.
- We champion continual development and growth. Through career development, Miles U sessions, and manager training, we ensure every team member has equal access to learning and leadership opportunities.
Traditional Benefits
These are for our full-time US employees. For position-specific information, check your job listing and location.
Medical, Dental, and Vision Insurance
401K with Company Match
Flexible Spending Account
Supplemental Insurance Plans
Paid Time Off that Rolls Over Each Year
Tuition Assistance
Paid Holidays
Exciting Extras
On-Site Perks
Stocked Kitchen
Full of healthy breakfast and lunch items.
Jumbo Blocks
Build your own desk area how you like.
Outdoor Patio
Enjoy outdoor seating, grills, and a garden.
Employee Lounge
Includes massage chairs and our library.
Recreation Room
Ping pong, billiards, shuffleboard, and more!
Gym & Sports
Fully-equipped gym with basketball and racketball courts.
Perks for Everyone
Casual Dress Code
Whether in the office or at home, stay comfortable while you work.
Flexible Time Policy
Make time for yourself when you need it most with flexible hours and PTO.
Ongoing Training
Continue learning with MilesU and tuition reimbursement.
Career Planning
Work one-on-one with your manager to define your path.
Employee-Run Clubs
Join after-hour programs with your team.
Hardware Discounts
Use our discounts on hardware for your personal setup.
Our Miles Helps Initiative & Volunteer Time Off
Miles Helps Initiative
We believe helping people accomplish more is essential to the success and growth of our local communities. Miles Helps is designed to support the many charities our employees are passionate about through volunteer time-off, donations, and financial commitments.
Volunteer Time-Off
With Volunteer Time-Off, our team can volunteer their time without losing a day’s income. Employees can use this for any non-profit work, but we often choose to make it a team effort. We know we get more done together. We like to use that energy to help our community!
Hear From Us!
Hear from some of our Miles IT employees.