IT Regulatory Compliance
Stay ahead of evolving government and industry regulations.
We can help to ensure your business aligns with current standards and maintains proper security protocols for maximum protection.
GOVERNANCE, RISK, & COMPLIANCE ADVISORY SERVICES
Assess Security Controls & Prepare For Audits
Our team of security & compliance professionals, led by our Director of Compliance & Risk Management, work to help you mitigate risk and safeguard your business systems.
Documentation Assistance
Formalize your Information Security Program, Incident Response Process, Disaster Recovery Plan, & other key documents and complete tabletop testing.
Security Posture Assessment
Gain a comprehensive report outlining potential risks to your organization, uncovered through a series of risk assessments, vulnerability assessments, & maturity analyses.
SOC 2 Audit Preparation & Guidance
Determine risks and areas of improvement, review control matrices, collect relevant audit data, and provide guidance & advice during the examination process.
Penetration Testing
Simulate real-world attacks as our teams attempt to gain access to your systems and demonstrate the effectiveness of existing controls.
Network Vulnerability Scanning
Identify security issues and areas of improvement within a specific scope over a defined time period.
SIEM (Security Information Event Monitoring)
Receive daily reports with snapshots of key system activity, built-in alerts to identify anomalous activity, and daily threat hunting.
STAY AHEAD OF REGULATORY CHANGES
Understand Compliance Standards
Once you’re familiar with the standards that apply to your business, we can help create and document your policies for future verification and management.
HIPAA
For healthcare-centric organizations, HIPAA compliance guarantees security of patient’s healthcare records and personally identifiable information.
PCI
Any business that accepts credit cards for payment must securely handle and store client information.
CMMC / NIST 800-171
Contractors and subcontractors for the US Department of Defense must follow very stringent controls with respect to Controlled Unclassified Information (CUI) and general cybersecurity hygiene.
SOC
Governed by AICPA, SOC is the preferred standard for B2B interactions since it helps to provide assurances of how one organization will handle the security, integrity, availability, and confidentiality of the other organization’s data.
B2B
Outside of any specific industry regulations, organizations’ risk management teams often have complex control matrices derived from NIST 800-53(Rev.5) or equivalent controls to impose on their vendors.
SOX
Essential for publicly traded companies, the SOX standard is similar to the SOC 2 audit and based on the same COSO framework. It safeguards the accuracy, documentation, and submission of financial reports as well as internal control structures.
Security & Compliance Consulting
Wondering where to start with security & compliance? We’ve got you covered.
Our experts work to understand your current environment and requirements and create a specific, prioritized action plan.
From there, we can implement protective measures and lead staff training sessions.
We assist with efforts including:
- Cyber insurance questionnaires
- Vendor risk management questionnaires
- NIST-800 171
- PCI DSS questionnaires
UNCOVER & RESOLVE VULNERABILITIES
Receive a Security Posture Assessment
Gain an in-depth understanding of your current security posture and relay high-level results to your team.
Guided Organization-Based Risks
Understand threats that can impact your organization’s revenue, retention, and reputation.
External & Internal Vulnerabilities
Discover gaps in your network security protocols, both internally and externally.
Directory Services Path Testing
Uncover the actions employees can take based on their account privileges and user access.
Active Directory Health & Security
Safeguard your directory service against hackers to protect sensitive data from being compromised.
Current Documentation
Recognize any gaps between your written policies and actual procedures.
Compliance Reviews
Ensure adherence to regulatory standards for your industry and business.
REDUCE THE STRESS OF AN AUDIT MESS
Audit Preparation & Guidance
Our experts help you understand and evaluate your controls, providing a clear picture of their role in the broader audit process.
Prepare
Review and update control activities to ensure that they meet the necessary control requirements.
Rectify
Identify any gaps or vulnerabilities within your systems or processes and recommend appropriate measures to address them.
Organize
Gather the correct artifacts to ensure you can present the most recent, appropriate evidence for each control requirement.
Guide
Receive assistance from our experienced team through the entire audit process.
CASE STUDY
Streamlining the audit process & receiving a favorable SOC 2 report
As part of the healthcare benefits industry, this client needed help communicating control activities and preparing for a SOC 2 audit.
We conducted in-depth risk assessments and guided the client through the audit process, resulting in both a favorable SOC 2 audit report & enhanced security for the organization.
Industry-Aligned Experts
With years of industry expertise and security knowledge, our team is ready to resolve security vulnerabilities and process gaps to protect your business’s revenue and reputation.
Whether you’re a medical practice, financial institution, or another type of business, we can help you understand, manage, and mitigate risk.
ALL-IN-ONE MANAGED IT SERVICES
The Miles Assurance Plan
Have confidence that your data is safe, backed up, and monitored for suspicious activity.
24/7 Monitoring
Receive rapid response support from our team, anytime, anywhere.
Security Assessments
Evaluate your systems and processes concurrently as new security threats emerge.
Preventative Measures
Benefit from ongoing system monitoring, oversight, and policy-driven updates.
Data Backups
Gain automated and human-based oversight to ensure your backup systems are operating correctly and ready to use if needed.
Spam Protection
Restrict and filter malicious email messages to protect business information.
Anti-Virus/Endpoint Protection
Strengthen and update your Endpoint Protection software to safeguard against new attacks.
HELPING PEOPLE ACCOMPLISH MORE
Our Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Milica Stefanovic
“I have limited understanding of the digital /IT world, but need reliable service with additional compliance demands of working in the medical field. I often create a problem, and Miles IT always finds a solution, quickly and effortllessly. My most recent experince confirmed that my contract with Miles IT is one of the best decisions I have made for my practice.”
Tammy Jersey
“I have been a loyal Miles IT client for nearly 10 years and have never been disappointed. They quickly resolve all of our tech needs and ensure we have the most current security safeguards. I have never appreciated another tech support firm more than Miles.”
Joel Fellman
“I have used Miles IT for system assistance and general IT information here at Tioga Franklin Savings Bank for over the last 4 years and they have been outstanding. Their staff are always very professional and have been very prompt to solve every issue or concern. I highly recommend Miles IT.”
Align your business with the right compliance standards.
Frequently Asked Questions
What is regulatory compliance for businesses?
Regulatory compliance for businesses means following standards and guidelines relevant to their operations and data. These regulations may be specific to a business’s industry, location, processes, or another focus area. If a business is found to be non-compliant, they may face financial penalties or legal action.
What does the term, “internal control” mean?
Simply put, an internal control is a set of policies and procedures designed to accomplish something good or prevent negative consequences, like the divulging of confidential customer information. Every individual compliance regulation will have clear documentation on what “internal controls” are required as well as financial penalties for non-compliance, which can be significant.
I’m not sure which compliance regulations apply to me. Can Miles IT help?
Yes. We will work with you to understand your business processes, the systems you use, the current controls you have in place, and which compliance regulations apply to you.
Our most common customer engagement is a gap analysis, where we produce a report with recommendations on where your organization stands with respect to a particular compliance standard and identification of controls you can benefit from adding.
Do compliance requirements change over time?
Yes—as the technical landscape changes, compliance requirements shift accordingly. Compliance isn’t a “one-and-done” process—you should revisit your controls regularly to be sure you’re following the latest regulations.
Does Miles IT provide ongoing support for recurring audits?
Yes. If your business requires audits every year or at another frequency, we can continue to partner with you to ensure the audit process is as smooth as possible.
If you’re looking for ongoing IT services, we offer a full range of IT solutions, including 24/7 support, to keep your business compliant and running smoothly. Learn more about our managed services plans.
Is Miles IT an accredited auditor?
No. An accredited auditor’s role is to confirm whether your business is or is not in compliance with a particular standard. Although Miles IT can assist you with assessments, documentation, and guidance to prepare for the audit (in the form of a mock audit sometimes), we do not complete the audit ourselves.
How do we know if we are in compliance with industry standards?
Our expert industry consultants specialize in all facets of your industry and are familiar with specific standards. Our analysis includes solutions tailored to your industry and the focus of your business.
Does Miles IT offer emergency cybersecurity services?
Yes. We respond quickly to cyberattacks, isolate and resolve the incident, and find and fix vulnerabilities in your systems so you don’t have to worry about the same kind of attack occurring again.
Where do I get started with cybersecurity?
Risk assessment is the very first stage of any good cybersecurity plan. Four primary categories of business risk assessment include:
- Compliance Assessments
- External/Internal Vulnerability Assessments
- Penetration Testing
- Social Engineering Tests
Does Miles IT use a specific approach for addressing cyber threats?
We utilize the 6 Stages of Incident Response: Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned. Read more about incident response.
How often do data breaches happen?
The University of Maryland’s statistics state that cyberattacks occur every 39 seconds and impact 1 in 3 Americans every year. According to IBM, the average cost of a data breach is $3.86 million. However, companies that contain a breach in less than 30 days saved more than $1 million on average compared to those that took longer.