Building an interactive website and ecommerce solution that simplifies the parking experience in New York City
Miles IT created a custom web portal for ParkNSave to help simplify the parking experience in New York City. We developed an interactive solution that allows consumers to quickly and easily find and pre-pay for parking throughout the New York City region.
We LOVE the Miles IT Team.”
Mara from ParkNSave came to us with the goal of reducing the amount of time people spend searching for parking.
Throughout the design and development process, Mara particularly appreciated our ability to work closely with her team and listen carefully to their needs and specifications.
The ParkNSave team loves the platform and continues to add enhancements today, and we provide ongoing support for the system.
Read about ParkNSave’s journey with Miles IT and view the testimonial to hear from Mara herself.
THE CHALLENGE
No simple and centralized site to find urban parking
ParkNSave recognized an issue that affects many people in cities around the country.
On average, people spend 23 minutes driving around looking for on-street or garage parking. Garages are owned by different companies, and there is no one-stop shop to easily find, compare, and pre-pay for parking.
To help solve this, ParkNSave needed to build a system that made it easy for people to purchase parking before they got into their cars. They were looking for a solution that allows drivers to reserve a parking spot so they have one waiting with their name on it when they pull into the garage.
The Miles IT team set out to create this piece of custom software to help ParkNSave accomplish their goal.
OUR PROCESS
Creating the interactive website
Miles IT built an interactive web and ecommerce solution where consumers can find, compare, and purchase various parking passes throughout the New York City Area. The site allows people to purchase parking online with a guaranteed reservation that is ready as soon as they drive into the lot. Custom web portals were developed for garage owners to list their locations and pricing.
The project started with a Vision to Reality plan to create the architecture for this piece of software. We worked closely with the ParkNSave team and collaborated throughout the entire process.
With Miles IT, ParkNSave never experienced bumps in the road during the adoption phase and can continually improve the system.
CONTINUOUS IMPROVEMENT
Ongoing Support
No piece of software is perfect from inception. What matters is the ability to continue to enhance and support the product that was built.
With Miles IT, ParkNSave has a dedicated point of support and a wealth of available resources.
Because we built the solution, we fully understand how it works and can make ongoing recommendations for improvement.
“Miles IT brings three critical components to the table: Collaboration. Cooperation. Critical Thinking…We still love our ParkNSave platform and are continually enhancing it. Our support reps work with us closely to learn the ParkNSave system; they understand the customer base and the key objectives of our business every single day.”