WEBSITE MAINTENANCE & SECURITY
Keep Your Website Up-To-Date & Secure
We manage and maintain your website while you focus on the growth of your business!
Take advantage of our proven support plan or create a customized plan specifically for your needs.
Protect Your Site from Security Threats & Retain Key Functionality
If malware infects your website, it can cause security breaches, get your domain blacklisted, and result in high costs and removal periods. Gain peace of mind knowing that we monitor your site’s performance and functionality.
Security Updates
Safeguard your site with platform and plugin updates that resolve newly discovered vulnerabilities.
Malware Protection
Prevent bad actors from hacking your site, installing malware, and uploading spam content.
Compatibility Checks
Leave updates to our experts, who ensure that new releases remain compatible with your current site.
Functionality Optimizations
Verify that the elements of your website continue to run smoothly and provide a positive user experience.
What Our Support Plan Includes
Starting at $395 per month, our Website Security & Maintenance Plan is critical for any type of website. We draw on years of expertise and the top security solutions to keep your website safe and performing optimally.
Plugin, Core, & PHP Updates
Keep your site operating smoothly by running monthly compatibility checks with available updates.
Malware Scanning
Deliver a safe browsing experience with front-end and server-side scanning.
Plugin Vulnerability Audits
If any plugin exposes a vulnerability on your website, we get notified immediately and rectify the issue.
Malicious Traffic Monitoring
Protect your users and information by blocking bot and spam attacks from your website.
Redundant Backups
Offsite backups ensure that your data is regularly saved in multiple locations.
Frequent Website Monitoring
Our team is notified if your website is down and takes steps to get it back up and running immediately.
Functional Troubleshooting
If something isn’t working properly on your website, we will identify and resolve the issue right away.
SSL Monitoring
Ensure your website security certificate is properly connected and updated to safeguard information and instill trust in users.
Website Content Updates
As your organization evolves, we will update text and images on your website so you can stay focused on running your business.
Website Security Statistics
websites contain malware at any given time
bot visits happen per week on the average website
of all breaches involve web application attacks
Migrate to a new website host
Improve website security and performance with valuable features from our preferred hosting partner, WP Engine.
Proactive Monitoring
Security never stops. Our hosting provider continually oversees your site to prevent and resolve security issues.
24/7/365 Support
Receive assistance from our hosting provider whenever you need it most.
Comprehensive Security
Keep your website protected on all fronts with premium security tools.
Fast Load Times
Speed up your site so users can quickly access the information they need.
Marketing Plans Tailored To Your Needs
Website optimization is an ongoing journey.
Our Marketing Plans help you continually improve your website to meet long-term goals. Whether you’re adding pages or refreshing designs, we’ll make sure your website impresses users immediately and grows with your business.
Start designing your custom plan or add on to your security & maintenance plan; our plans can scale based on your needs.
Continually Enhance Your Website
Discover examples of ways we can optimize your website as part of a Miles IT Marketing Plan.
New Web Page Creation
We write and develop new webpages and blog posts to describe your services and industry in greater detail.
Website Design Updates
Modernize your website with current design trends to impress customers and improve user experience.
New Plugin Installation
We ensure new plugins add value to your website and stay compatible with your current platform.
Functionality Additions
Introduce additional features like custom-routed or signed forms, calendars, event planning, enhanced search, galleries, product filtering, and more.
Brand Identity Maintenance
Consistently convey your unique brand identity through messaging, voice, and imagery throughout your website.
Website Copy Updates
We craft SEO-optimized content that informs and inspires your target audience to take action.
Custom Graphic & Animation Creation
Make your website stand out with creative imagery or a captivating animation uniquely crafted for your business.
HELPING PEOPLE ACCOMPLISH MORE
Our Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Lori Martinez
“My company has an account with Miles IT. Whenever we run into an “IT” issue, they are right on it and have very knowledgeable staff to fix all our issues. I love that they are so quick to respond, especially for remote work. Their responsiveness makes all the difference.”
Cheyenne Alvis
“an absolutely Fabulous company to deal with. The analysts are experts at their craft. Fast, concise, professional and extremely reliable. I consider them in high value and recommended regard. Thank you again to the entire team at Miles.”
Anthony Scialabba
“We have worked with Miles IT for years. I have found its employees to be responsive, courteous and generally knowledgeable.”
Start securing and optimizing your website.
Frequently Asked Questions
What is website security & maintenance, and why do I need it?
Website security & maintenance is the process of continually securing, updating, and monitoring your website to ensure it’s protected against the latest vulnerabilities and running smoothly. This type of ongoing support is crucial to protect against cyberattacks and reduce downtime.
A robust security & maintenance plan will include website updates, malware scanning, frequent monitoring, backups, and additional services designed to keep your website safe.
Do you offer custom plan options?
Yes! Our base Website Security & Maintenance plan starts at $395 per month, and we can add more services if you’d like. Our add-on services include:
- New Web Page Creation
- Website Design Updates
- New Plugin Installation
- Functionality Additions
- Brand Identity Maintenance
- Website Copy Updates
- Custom Graphic & Animation Creation
If you’re looking to create your own plan, contact us for a custom quote.
My website was created by another party. Can you still support and maintain it?
Absolutely! Our team can take over hosting, support, and maintenance for any website, whether we built it or not. We ensure a smooth transition and continued optimization so your website continues to function smoothly and securely.
I’m having a website emergency. Can you help?
Yes, we can help! Contact us to get a response within 1 business day. Resolution of emergencies will be fastest if you are a Website Security & Maintenance Plan customer as we will already have your website fully onboarded for support, allowing us to jump into action quickly.
Additionally, through the proactive services included in the plan, we are able to avoid many emergencies for our customers. We also monitor our customers’ websites so that we can be alerted about downtime or security issues before you even know about them!
Does website maintenance affect SEO?
Yes, website maintenance absolutely affects SEO! A well-maintained website lets search engines know that your site is active, reliable, and provides a good user experience. In turn, this can lead to higher rankings.
On the other hand, neglecting maintenance tasks can result in broken links, slow loading times, security vulnerabilities, and outdated content. All of these issues can negatively impact your SEO.
Regular maintenance ensures your site remains healthy and competitive in search results.
What are the risks of not having regular website maintenance?
Without regular website maintenance, you may face risks like security vulnerabilities, a poor user experience, and SEO penalties. You could also face significant downtime and potential data loss, which can negatively affect your operations and revenue. Outdated content and broken links decrease customer engagement and affect your brand reputation.
Regular maintenance is crucial to ensure your website remains secure, performs optimally, and attracts new customers.
What role does SSL monitoring play in website security?
SSL monitoring ensures your website’s SSL certificate is continuously validated and functioning properly. An SSL certificate encrypts and protects sensitive information, securing client data and building trust. Ongoing SSL monitoring serves as a security checkup for your website.