PROFESSIONAL SERVICES
Advise clients effectively with modern business technology
Maintaining positive relationships with your clients is a priority, and the right tools can help you achieve more.
Take advantage of data security solutions, organized CRMs, and opportunities to share proof of success so your business can continue to grow.
Connect with clients from anywhere
Provide an excellent consulting experience whether you’re in the office or online.
Flexible Work Environment
Make it possible for your team to work onsite, in the office, or at home by equipping them with leading technologies.
Video Conferencing Software
By leveraging Zoom, Google Meet, or Microsoft Teams capabilities, you can create a virtual space for professional client discussions.
Collaboration Software
With synchronized systems, your team can continue to work on tasks together, share feedback, and build meaningful connections.
Cloud-based systems and data storage
Transitioning to the cloud can provide increased accessibility, heightened security, and protected backup options.
Office Productivity Software
Save time for your team wherever they work by optimizing your office suite, integrating accounting systems, and increasing ERP functionality.
Data Security
Introduce patch management, malicious web filtering, threat prevention tactics, and more so remote team members can work safely.
Stay organized with an outstanding CRM
Maintain a clean and updated customer database so your business can run smoothly.
Sales Pipeline Visualization
Understand exactly where customers are in the buyer’s journey and when to reach out to them.
Customer Communication
Enable easy ways to correspond with your active customer base.
Project Management
Organize project timelines, task prioritization, and workload levels.
Customer service and support
Create a streamlined ticketing system so your team can respond quickly to customers.
Case Study
Improving recurring revenue with a mobile app
This customer came to us with a need to convert their business model and expand the reach of their service. Our solution included a mobile app that is easy to use and customizable to fit their clients’ unique initiatives.
Automate time tracking and invoicing
Streamline billing and payment processes for accounting clients and your own business.
Time Tracking
Install tracking software to clarify the amount of time spent on client meetings, task completion, overall management, and more.
Synchronized Tracking & Billing
Link your time tracking software with your billing system, whether you utilize hourly billing, retainer billing, or flat service fees.
Invoicing
Schedule invoices to send automatically and establish an online payment processing system to save time for staff and customers.
Make an impact with your website
Showcase your experience and track interactions for maximum transparency.
Brand strategy
Emphasize your company values and how you differ from the competition.
Proof of success
Demonstrate how your unique expertise has helped other organizations thrive, whether you assist with ad creation, IT support, or other services.
Lead generation
Track prospective clients, link reports to your CRM, and connect resulting data to the sales process.
Use valuable reports to reach more clients
Analyze the success of current strategies and identify future opportunities.
Work and project activity
Track team productivity, workloads, and the steps being taken to complete projects.
Lead Tracking
Examine lead behavior and how prospects turn into customers over time.
Sales Pipeline
Recognize and assess how your sales pipeline operates and make necessary refinements.
Business Intelligence
Utilize dashboards and reports to evaluate your business’s current performance and possibilities for future engagement.
HELPING PEOPLE ACCOMPLISH MORE
Our Raving Fans
We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!
Lori Martinez
“My company has an account with Miles IT. Whenever we run into an “IT” issue, they are right on it and have very knowledgeable staff to fix all our issues. I love that they are so quick to respond, especially for remote work. Their responsiveness makes all the difference.”
Cheyenne Alvis
“an absolutely Fabulous company to deal with. The analysts are experts at their craft. Fast, concise, professional and extremely reliable. I consider them in high value and recommended regard. Thank you again to the entire team at Miles.”
Anthony Scialabba
“We have worked with Miles IT for years. I have found its employees to be responsive, courteous and generally knowledgeable.”