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AI CONSULTING

Revolutionize your business with forward-thinking AI solutions

Translate AI tools into tangible, impactful business value.

Increase efficiency, profitability, and competitive advantage.

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TURN YOUR VISION INTO REALITY

Discover Our AI Consulting Services

Whether you’re building an AI strategy or you’re ready to move forward with a solution, we’re here to help with any of your needs.

 

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AI Assessments

Evaluate your business and processes to discover which areas could benefit most from AI implementation.

AI Strategy & Roadmaps

Create a detailed plan for success and determine how you can use AI most effectively and efficiently.

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AI Empowerment

Make it easy to adopt AI within your teams and processes and get help leveraging stand-alone and integrated tools.

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AI Solution Design

Map out key structural elements, functionalities, planned integrations, and more for your AI solution.

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AI Software Development

Build a custom AI solution meant to align specifically with your business’s needs and workflows.

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AI Integrations

Seamlessly incorporate AI tools into your business environment for increased productivity and efficiency.

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AI-Powered Automations

Create intelligent automations that help you save time, simplify processes, and improve the value of your product or service.

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AI Analytics

Identify hidden insights, enhance predictive power, and engage with your data through natural language processing.

Key Platforms & Partnerships

We work with a wide variety of AI platforms and can help recommend the best solution for your needs.

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CoPilot Studio

A platform to create custom AI assistants using Microsoft’s Copilot technology, integrating data, workflows, and automation.

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Microsoft AI Builder

A low-code tool that allows users to add AI capabilities to their business processes and applications without requiring data science or coding skills.

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Azure AI Services

Ready-to-use tools that let developers add smart features like computer vision, speech recognition, and decision-making to their apps and websites.

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Tawk.to

A free live chat and messaging platform for websites that enables real-time communication with visitors and customers.

Benefits of AI Consulting & Usage

See how AI can be an impactful solution that transforms your business and creates measurable outcomes.

Data science, digital technology, AI, Business Intelligence, big data management and global internet network connection, Digital software technology and global business development
  • Efficiency Gains

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    AI can automate manual, time-consuming tasks, freeing your team up for more fulfilling, value-adding work.

  • Greater Accuracy

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    Flag issues, reduce errors, and improve data processing in real time with AI-driven analysis.

  • Enhanced Decision-Making

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    Gain greater visibility into your operations and market by leveraging AI to analyze data, recognize patterns, and predict results.

  • Reduced Costs

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    Identify errors, optimize processes, and improve decision-making with AI to help your business lower costs.

  • Service & Product Improvements

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    Facilitate improvements in current offerings and build competitive advantage by drawing on AI suggestions.

HANDS-ON & BUSINESS-FOCUSED

Our Approach to AI Consulting

We follow a thorough, hands-on consulting process to ensure our clients achieve success.

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Listen

It all starts with a thoughtful discussion. We work to understand your business, needs, and AI goals.

 

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Assess

Next, we work on aligning your needs with the right AI solutions to accomplish your goals.

 

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Recommend

Our team shares strategies and solutions that make the most sense for your particular business.

 

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Adopt

It doesn’t end there—if you’d like our help ensuring smooth AI adoption and in-depth training, we’re always here to provide support.

INCREASE OPERATIONAL EFFICIENCY

Common AI Use Cases

Explore how other businesses incorporate AI into their daily processes and operations.

AI Integrations

Create more personalized customer experiences, analyze data more quickly, and improve resource allocation by integrating AI tools with your business systems.

 

Workflow Optimizations

Streamline customer service interactions, inventory management, and document processing with AI-powered chatbots and intelligent automations.

 

Customer Growth

Easily handle expansions with automated customer support, proposal generation, and real-time consumer behavior analysis.

 

Predictive Maintenance

Keep all systems and equipment running smoothly and identify areas of improvement before they cause downtime.

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Ensure Responsible & Knowledgeable
Use of AI

Wondering how evolving security & compliance requirements play a role in AI implementation?

 

Our experts can help ensure AI platforms are integrated securely and used responsibly. From data privacy to regulatory frameworks, we’ll evaluate your AI strategy and help you move forward with confidence.

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Why Choose Miles IT For AI Consulting?

Business & Technology Experts

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We understand both business and technology, giving us unparalleled insights into the best ways AI tools can benefit your business operations and bottom line.

25+ Years of Experience

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Our team has been helping a range of companies across the globe accomplish more for many years, providing expert guidance and innovative solutions.

Our Solutions Fuel Our Own Success

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We run our company on the same technology solutions we recommend—and experience tremendous results.

We Cross The Finish Line And Keep Going

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Our team continues to provide support after project completion to ensure you’re fully set up for ongoing success.

Resource Center

AI Strategy: Getting It Right When Everyone Else Is Doing It Wrong

Creating a Digital Workforce: Where Automation and Artificial Intelligence Unite

Progress in Artificial Intelligence: Key Breakthroughs, Trends, and Challenges in 2025

HELPING PEOPLE ACCOMPLISH MORE

Raving Fans

We are not satisfied if you are just satisfied. We want you to be a
Raving Fan as a result of providing the absolute best service!

GM R

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Google Icon2 week ago

ParkNSave has worked closely with Miles IT for over a decade. Miles built the ParkNSave system in 2014 and continues to support the platform with a dedicated team. Each Miles Support/Development team member has outstanding diagnostic skills and customer service expertise. We are raving fans of Miles IT!

Kevin McCarthy

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Google Icona year ago

Outstanding experience! Very professional and thorough and I couldn’t be more impressed with Miles and their recommendations! John Horner is a rockstar. Look forward to continuing to work with miles tech on future projects!

Cheyenne Alvis

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Google Icon2 years ago

an absolutely Fabulous company to deal with. The analysts are experts at their craft. Fast, concise, professional and extremely reliable. I consider them in high value and recommended regard. Thank you again to the entire team at Miles.

Microsoft Solutions Partner | Data & AI | Azure
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Best Custom Software Development Philadelphia Award Badge
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FAQs

  • What is AI Consulting?

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    AI consulting helps businesses turn AI tools and solutions into impactful business outcomes, like enhanced efficiency, productivity, and delivery of products & services. No matter where you are in your AI journey, consulting can help you move forward to the next step in the process.

  • Why is AI consulting important?

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    AI consulting helps ensure businesses are getting the most out of their AI solutions. Done right, it can lead to gains in productivity, efficiency, and profitability. Plus, it can improve customer engagement and the effectiveness of your products and services.

     

    Many businesses are leveraging AI solutions, and taking an intentional approach can help you build competitive advantage and surpass others in your industry.

  • What is the difference between AI and automation?

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    AI provides tools for tasks like natural language processing and pattern recognition. On the other hand, automation involves automatically performing tasks, workflows, or other processes that could leverage AI as a part of them.

     

    For instance, you could use automation to send emails to customers based on specific triggers. AI could analyze the contents of the emails and synthesize information like order numbers or customer details. Agentic AI combines these concepts into even more autonomous process automation; this could include following up on emails, identifying customer issues, and suggesting solutions or escalations where necessary.

  • How can AI consulting help ensure the scalability of my solutions as my business evolves?

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    AI consulting can help ensure scalability by designing your AI solution with a focus on future expansion. This involves careful planning of essential structural elements and integrations. It could also include recommending the best AI platforms that support growth.

     

    Miles IT offers ongoing support after project completion to ensure your solution continues to succeed for you.

  • Can you help my business choose the right AI tools?

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    Yes! If you’re at the beginning of your AI journey, we can help you define your goals and choose the best AI solution for increased productivity and improved insights.

  • Through our AI consulting services, we can provide guidance to your business to ensure AI platforms are integrated securely and responsibly. If your business needs to follow specific compliance frameworks, we can provide recommendations while keeping those in mind.

     

    One solution is to create an AI Policy for your business that adheres to industry compliance requirements and security best practices. AI policies can help ensure your team uses AI securely and follows proper privacy standards.