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IT Sales Consultant

ABOUT OUR IT SALES CONSULTANTS

Miles IT is seeking a charismatic and energetic IT Sales Consultant to join our team! You’ll focus on consulting with organizations and helping them determine how we can help them improve their overall use of technology and technology providers.

 

The IT Sales Consultant is responsible for driving new sales to prospective clients and securing repeat sales from non-recurring active customers. This role requires a blend of salesmanship, tenacity, and superior communication skills working in a collaborative environment. The IT Sales Consultant role starts by working with the customer from their initial request, actively defining their true needs. After collaborating with the team (if necessary) to craft an appropriate solution, you’ll present it to the customer, emphasizing the value it delivers.

A TYPICAL DAY AS AN IT SALES CONSULTANT:

  • Match up prospective customer’s needs to our services
  • Demonstrate the value of our services and company to close leads, generating additional revenue
  • Continually provide incredible response times to leads brought in through our marketing efforts
  • Actively listen to customer needs, respond professionally, and offer expert advice to recommend solutions tailored to their specific requirements.
  • Generate proposals

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REQUIRED:

  • 3+ years of experience in a technology-based role (support, consulting, or sales)
  • Proficient with IT systems and software, including Azure, Entra, Google, VMWare, Microsoft365 products
  • Solid understanding of how business operations interact with technology.
  • Excellent communication (written and verbal) and consultative skills.
  • Fast learner with a proven ability to manage time effectively, prioritize tasks, and work independently.

PREFERRED:

  • 5+ years in technology-based role (support or consulting or technology sales) with a relevant degree in MIS, Marketing, Computer Science, or Business
  •  Expert knowledge of Azure, Entra, Google, VMWare and Microsoft365 products

Apply now to these Locations

Software Developer

ABOUT THE SOFTWARE DEVELOPER POSITION

Are you a lifelong learner? Someone analytical, passionate about troubleshooting, and enthusiastic about solving problems? Do you have the desire and ability to continuously improve and quickly pick up new concepts?

 

Do you enjoy work that applies creative and innovative skills to build practical solutions? Do you believe in balancing resourcefulness and self-sufficiency with collaboration? We work as one company and believe that when people work together with open minds, they accomplish more.

 

It is a must that you are responsible, reliable, and able to communicate well with both technical and non-technical people alike.

A TYPICAL DAY AS A SOFTWARE DEVELOPER:

  • Full Stack Development of Web and Computer Applications based on user requirements and solution architecture as documented by Business Analyst, and specifications by Software Development Lead.
  • Perform Tasks related to maintaining, supporting, and advancing production systems including analysis & troubleshooting of reported issues, as well as bug fixing
  • Performing regular proactive maintenance on systems and databases
  • Enhance and extend functionality on existing systems through planned minor updates and more significant projects
  • Publish updates to production systems (hotfixes, planned version releases)
  • Perform Business Logic and Functional Type Testing on completed development work
  • Participant in all software support related activities including daily standup meetings, prioritization, work planning, and update reviews.
  • Assist Software Development Lead  in Solution Architecture & Database Design (when needed)
  • Participant in all software project related activities including daily standup meetings, backlog grooming (when needed), sprint planning, sprint review and sprint retrospective meetings

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REQUIRED:

  • Education & Experience: Bachelor’s Degree (Computer Science, MIS, or other relevant degree) or equivalent experience AND 1-3 years Practical Experience

  • Full-stack development experience using the following technologies:  .NET – C# or Angular or PHP, SQL Databases (MS SQL or MySQL), JavaScript, HTML, CSS3, Bootstrap

PREFERRED:

  • Education & Experience: Business Minor, Accounting, Business Process Analysis, Technical Writing, Agile/SCRUM

  • Software Development: NoSQL Databases, React, Python, Ruby, User Experience, Web Design, Human-Computer / User Interface Design

AVAILABLE SHIFTS:

8AM – 5PM Eastern Time or 9AM – 6PM Pacific Time

Apply now to these Locations

Striven Sales (Saas)

About our Striven Sales Consultants

We’re searching for a driven and personable SaaS Sales Consultant to join our growing Striven Sales Team. In this exciting role, you’ll play a pivotal role in driving sales and building strong relationships with our Striven clients, all while contributing to a collaborative and energetic work environment.

Striven ERP is our all-in-one business solution. It incorporates a suite of business tools- CRM, Accounting, Operations and Human Resources tools that work together to help small and mediums sized businesses grow, simplify and reduce costs. Learn more about Striven here.

If you are passionate about helping businesses unlock their full potential with innovative solutions, then we want to hear from you!

A TYPICAL DAY AS STRIVEN SALES CONSULTANT:

  • Convert New Customers: Convey to prospective clients why Miles IT is the ideal choice to solve their unique challenges, fostering trust and building long-term partnerships. Work from leads generated through our various marketing efforts that are assigned to you.
  • Opportunity Management: Be the first point of contact for potential clients, responding promptly to inquiries and keeping track of all opportunities through a well-organized pipeline.
  • Needs Assessment: Consult strategically with prospects to understand their pain points and aspirations. Leverage your expertise to propose solutions from Miles IT’s offerings that not only meet, but exceed their expectations.
  • Proposal Generation: Collaborate with technical team members to analyze needs and tailor compelling proposals. Present solutions and work collaboratively with clients and your team to finalize deals and initiate projects.
  • Embrace Continuous Learning: Proactively engage in continuous learning about Miles IT’s ever-evolving services, products, and technologies. Champion continuous improvement initiatives for the sales process and presentations.

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REQUIRED:

  • Experience in SaaS Sales or a successful customer-facing background.
  • Strong understanding of and experience with Business Operations and Technology
  • Expertise in SaaS products and a passion for digital solutions.
  • Excellent consultative skills: Uncover client needs, craft tailored solutions, and consistently exceed expectations.
  • Proven ability to learn quickly and manage time effectively.
  • Exceptional communication skills: articulate, persuasive, and adept at building rapport

Apply now to these Locations

Please select your desired location to begin your application:

Remote – Work from Home,USA

Software Project Coordinator

ABOUT SOFTWARE PROJECT MANAGEMENT

Do you enjoy engaging with clients to understand business challenges and utilizing a variety of analytical techniques to solve problems while excelling in achieving outstanding project results?

 

Our ideal candidate has a solid understanding of business processes and workflows, the ability to learn rapidly and thrives on challenges to adapt quickly to changing situations with active problem solving. We need someone that generates a positive attitude that is focused on getting the job done. Being skilled at organizing, coordinating, prioritizing and managing multiple-level tasks through to completion is a must.

 

If this rings true for you then Miles IT is the place for you and your career aspirations!

A TYPICAL DAY AS A SOFTWARE PROJECT COORDINATOR:

  • Translating business requirements into functional requirements analysis and user story documentation for custom software development projects.
  • Project planning & agile project management, including time, resource, and budget management, using scrum methodology.
  • Facilitate software project related activities and meetings with all stakeholders to ensure projects progress efficiently and successfully.
  • Perform Business Logic Testing on completed development work prior to release to customers.
  • Software Implementation: System documentation, customer training, feedback processing & prioritization, go-live coordination.
  • Software consultation with our customers & support team.

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REQUIRED:

  • At least 1 to 3 years of experience as a software project manager, business analyst, product owner, scrum master or in a similar software role
  • Familiarity with typical business process areas and workflows

  • ​Associate’s Degree or higher in related field and/or equivalent practical experience

PREFERRED:

  • Degree in MIS, Computer Science, or Business

  • Experience working in an Agile software development environment

  • Experience with Software Quality Assurance or Testing

AVAILABLE SHIFTS:

8AM – 5PM or 9AM – 6PM (Eastern Time)

Apply now to these Locations

Software Quality Assurance Engineer

ABOUT THE SOFTWARE QA POSITION

Do you love to hunt bugs, identify issues, report them, and see that they’re dealt with? We’re looking for a quality assurance engineer to help us maintain our high level of quality and reliability. We need someone who utilizes a variety of analytical techniques to solve problems and is meticulous with detail.

 

Do you love building a strong sense of teamwork and purpose with the ability to share ideas and provides feedback diplomatically? If you enjoy taking part in various projects, assessing software quality by designing and implementing software testing processes, we want to talk to you!

A TYPICAL DAY AS A SOFTWARE QUALITY ASSURANCE ENGINEER:

  • Perform different types of testing such Manual Tests, Automated Tests, End to End Tests, Regression Tests, Performance & Load Testing.
  • Develop and maintain comprehensive Test Plans & Test Cases based on provided Requirements, User Stories &  Acceptance Criteria.
  • Execute tests as specified in the developed test plans & clearly document all quality issues you find to allow the team to easily reproduce & address the issues.
  • Troubleshoot quality issues reported by our team & end-users to find the root cause to allow the team to address the issues.
  • Improve QA processes by making recommendations & suggestions.

REQUIRED:

  • Bachelor’s degree in either Information Systems, Computer Science or other major related to business or information technology.

  • At least 1 year experience performing software testing in a business software environment

PREFERRED:

  • Experience with troubleshooting & supporting web-based applications.
  • Experience & knowledge on following database platforms (MS SQL & MYSQL).
  • Experience & knowledge on web-based development technologies (ASP.NET, Angular, React) and mobile applications (Android & iOS).
  • Experience with developing automated test scripts.
  • Experience in Agile/Scrum methodologies

AVAILABLE SHIFTS:

11:30am to 8:30pm IST

Software Support Internship

ABOUT THE SOFTWARE SUPPORT INTERNSHIP

As a Software Support Intern at Miles IT, you will have the opportunity to work with cutting edge technologies and a highly-skilled support team in troubleshooting, testing, and documenting issues with customized software for our small to medium-sized business clients.

You will gain valuable experience in the field of custom software (including exposure to software development, software support, quality assurance, and project management). This is an incredible opportunity to increase your knowledge and further develop your problem solving and organizational skills.

Responsibilities:

  • Create and manage support requests by gathering information, clarifying objectives and purpose behind each request, and working with the development team on solutions
  • Confirming changes accomplish the goals of the customer through quality assurance testing
  • Manage workload through prioritization based on our SLA guidelines
  • Manage support releases by grooming, meeting with development leads, and scheduling work

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REQUIRED:

  • Passion for technology and business, specifically software and how it can help people
  • Availability to commit to a minimum 8-week duration for the internship
  • The ideal candidate will be able to work full-time business hours, but exceptions can be made for the right candidate

Apply now to these Locations

Software Help-Desk Support

ABOUT SOFTWARE SUPPORT

Are you a critical thinker, problem solver that enjoys jumping from one task to the next? Do you pick up things quickly and enjoy figuring things out on your own, while constantly learning something new?

 

Do you truly care about serving customers and you are willing to go above and beyond to ensure customer satisfaction? Are you focused on doing what’s best for the customer and are you committed to excellence and quality customer service?

 

Our ideal candidate thrives on challenges and enjoys solving problems in a fast-paced environment. We need someone with high levels of enthusiasm and a positive “can-do” attitude that is focused on getting the job done. Being skilled at organizing, coordinating, prioritizing and managing multiple-level tasks through to completion is a must.

A TYPICAL DAY IN SOFTWARE SUPPORT:

  • Creating happy customers by providing exceptional customer service
  • Troubleshooting & recreating software issues reported by customers
  • Documentation of all necessary information related to customer issues and requests
  • Communication & clear explanation of details relating to an issue with the clients and team members
  • Continuous prioritization of managing your own work
  • Software QA testing of bugs, minor updates, and small projects

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REQUIRED:

  • Education & Experience: Associate’s Degree or higher in a related field and/or equivalent practical experience with at least 1-2 years of experience working in a professional environment and Customer Service experience
  • Passionate & Avid User of Technology (Business Software, Websites, Mobile Apps)
  • Excellent Communication & Time Management skills
  • Detailed Oriented & Strong Analytical skills
  • Cooperative Team Player with Excellent Interpersonal skills
  • Intermediate Use & Knowledge of Microsoft Office and/or G-Suite (Google)

PREFERRED:

  • Business Process Analysis/Understanding
  • Technical / Professional Writing
  • Familiarity with web applications

Apply now to these Locations

Full Stack Software Developer (.NET/SQL)

ABOUT THE SOFTWARE DEVELOPER POSITION

As a Software Developer at Miles IT, you will have the opportunity to work with cutting edge technologies and a highly-skilled development team in developing customized software for our small to medium-sized business clients.

Our clients’ needs vary from e-commerce and web portals to ERP systems that integrate with everything from accounting software, to mobile apps, to BI / Reporting tools, etc.

Have a chance to work with innovative thinkers and a wide range of technologies as part of the solutions we provide our customers.  This is in an incredible opportunity to build a career with a company that allows you to continually develop your skills and experience.

A TYPICAL DAY AS A SOFTWARE DEVELOPER:

  • Work on a project team to develop a cloud based ERP system
  • Develop responsive front-end data driven interfaces, using modern web standards with a focus on usability and access from multiple platforms and devices
  • Architect and develop back-end server side/client side components, including configuration and deployment on server platforms
  • Ability to manage your workload to meet the goals provided
  • Ability to break down modules to smaller workable components.
  • Debugging & Troubleshooting
  • Optimize and Improve existing systems through ongoing enhancement projects

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REQUIRED:

  • Bachelor’s degree in related field such as computer science, MIS etc

  • 2 years of development experience with .NET, SQL and front end technologies

  • Modern Web Development Techniques & Technologies:  JavaScript, HTML5, CSS3, jQuery, Bootstrap

  • Experience with frontend frameworks (eg: vue.js, react.js, angular.js, knockout.js)

  • .NET – C#, ASP.NET MVC, Web API

  • Microsoft SQL Server

  • Source Control, GIT

PREFERRED:

  • Reporting Tools (SQL, Telerik)

  • Agile Methodologies

  • Azure

  • Flexibility and resourcefulness in design and development Experience in Agile Methodologies is plus

  • Experience in working with CRM,HR, ERP software products

AVAILABLE SHIFT:

11:30am IST to 8:30pm IST

Apply now to these Locations

Sales

About our Sales Consultants

Do you have a passion for helping people?

We need someone who has a persistent winning attitude, exceptional follow-up skills, and can achieve results. Our ideal candidate demonstrates a proven ability to deliver meaningful results through consultation on technology products and services and enjoys working with customers to determine appropriate solutions.

If you are a hard-working, energetic, and confident employee who can energize and positively influence prospects and customers, we want to talk to you! 

This is a great work-from-home opportunity that pays a competitive salary with zero travel, no quotas, and no cold-calling.

A TYPICAL DAY AS A SALES CONSULTANT:

  • Perform Initial Needs Assessment for incoming sales leads
  • Software Sales Opportunity Management
  • Assist with Proposal Generation
  • Help Convert New Customers to begin using Miles IT Software Services
  • Create great assets that showcase our software solutions and expertise
  • Generate broad awareness & increase the actual “footprint” of software services within Miles’ customer base
  • Build a public reputation/brand that expands our reach to potential clients
  • Proactively engage in continuous learning & improvement

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REQUIRED:

  • At least 1-3 years of experience in a business environment, ideally in sales, customer service, marketing, consulting, or other customer-facing role
  • Professional verbal & written communication skills: explanatory & persuasive
  • General understanding or experience in business operations, technology, and how Software Solutions can help businesses
  • Fast learner with excellent time management & organization skills

PREFERRED:

  • Associate’s Degree or higher in a related field and/or equivalent practical experience
  • Practical experience in the IT industry

Apply now to these Locations

Associate Business Software Consultant

ASSOCIATE BUSINESS SOFTWARE CONSULTANT PROGRAM OVERVIEW

The program is intended for people who are interested in a career as a full-time Business Software Consultant. The program’s main objective is to provide real world experience through the following methods:

  • Business Intelligence Training – You will learn BI & Data Warehousing skills and concepts, including working with PowerBI, creating data marts, and designing dashboards.
  • Automation Training – You will learn with your team how to create automation with low code solutions via tools like PowerAutomate
  • API Fundamentals – Review of the fundamentals of API’s and their functionality, as well as how to leverage that to understand how to interpret documentation on them.
  • Software Development Lifecycle Training – experience the MT SDLC & Agile/Scrum Methodology while working on real world type projects.
  • Team Work & Mentorship – experience working with other Miles IT software team members. You will have a mentor that will work with you on training and customer projects.

PROGRAM DETAILS

Position: Associate Business Software Consultant
Schedule: Monday to Friday – 8am to 5pm
Length: 3 month program
Full-Time Paid Position

At the end of the program, candidates that excel may be offered full time employment as a Business Software Coordinator. It could also be that gaining experience outside of Miles IT is a necessary first step.

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REQUIRED:

  • Experience working in a professional business environment
  • Experience with BI/Report Building/Dashboards, Data Analytics, Visualization, etc.
  • Familiarity with databases and data structured
  • Basic understanding of web technologies
  • Experience with creating code-less solutions to automation or integration needs

PREFERRED:

  • Experience with SQL
  • Experience working in business operations
  • Experience with Reporting platforms such as PowerBI, Tableau, or a different BI Platform

Apply now to these Locations

Software Developer

ABOUT THE SOFTWARE DEVELOPER POSITION

“The best way to predict the future is to invent it.” – Alan Kay

 

Miles IT fosters an energetic and inspiring work environment that enables personal growth and career advancement. We embrace change and innovation, valuing new ideas and continuously evolving.

 

On our Software Development Team you are encouraged to continuously develop skills and technical mastery through certifications and mentorship to stay relevant with current industry standards. We are focused on being better today than we were yesterday individually and as a division.

 

You have access to a supportive team to learn and grow with as well as lean on for support. Experienced team members are always willing to help and ensure that developers are never without direction and guidance.

A TYPICAL DAY AS A SOFTWARE DEVELOPER:

  • Full Stack Development of Web and Computer Applications based on user requirements and solution architecture as documented by Business Analyst, and specifications by Software Development Lead.
  • Perform Tasks related to maintaining, supporting, and advancing production systems including analysis & troubleshooting of reported issues, as well as bug fixing.
  • Performing regular proactive maintenance on systems and databases
  • Enhance and extend functionality on existing systems through planned minor updates and more significant projects
  • Publish updates to production systems (hotfixes, planned version releases)
  • Perform Business Logic and Functional Type Testing on completed development work
  • Participant in all software support related activities including daily standup meetings, prioritization, work planning, and update reviews.
  • Assist Software Development Lead  in Solution Architecture & Database Design (when needed)
  • Participant in all software project related activities including daily standup meetings, backlog grooming (when needed), sprint planning, sprint review and sprint retrospective meetings

REQUIRED:

  • Bachelor’s Degree in a related field and at least 2-3 years of Full Stack Web Application Development Experience
  • Full-stack development experience using the following technologies:  .NET – C# or Angular or PHP, SQL Databases (MS SQL or MySQL), JavaScript, HTML, CSS3, Bootstrap

PREFERRED:

  • Education & Experience:  Business Minor, Accounting, Business Process Analysis, Technical Writing, Agile/SCRUM
  • Software Development:  NoSQL Databases, React, Python, Ruby, User Experience, Web Design, Human-Computer / User Interface Design

AVAILABLE SHIFT:

2:30 PM – 11:30 PM IST or  8:30 PM – 5:30 AM IST

Apply now to these Locations

Software Developer

Responsibilities include Create and Modify business logic code using object oriented programming, user interface forms and database scripts for web and computer applications based on user requirements and solution design as documented by Business Analyst, and specifications developed by lead developer. (25%) Perform business logic and functional type testing on completed business logic code, user interface forms and database scripts for web and computer applications. (25%) Assist (when needed) in solution architecture design, database structure, and form layout for web and computer applications based on user requirements gathered by Business Analyst.  (10%) Attend all software project related activities including daily standup meetings, backlog grooming (when needed), sprint planning, sprint review and sprint retrospective meetings. (10%) Code Branch management using code management tool (GIT) including creating appropriate code branch, requesting for new code branch, and creating merge request for web and computer applications. (10%) Implementing completed work for web and computer applications in Production Servers following MT Go Live Procedures. (10%) Documenting changes and updates to code, database and forms for web and computer applications. (10%)  

** Telecommuting is permitted for this role.

Requires a Bachelor’s degree in Computer Science, or a related field, plus 2 years of experience. Requires 2 years of experience in all of the following: Software Development: Object-oriented programming, full stack web application development; Technologies/Platforms: Microsoft SQL, ASP.NET (C# or VB.NET), JavaScript, HTML/CSS3, IIS, jQuery, Bootstrap.

Must also have authority to work permanently in the U.S. Applicants who are interested in this position may apply at www.jobpostingtoday.com (Ref # 85260) for consideration